Experience Automation

Creating new customer experiences starts with a vision or an idea.  To bring the idea to life, it requires a strong partner to develop a clear strategy, identify market opportunity, and implement technology. 

By combining business strategy, customer process mapping, and automation, businesses can now build amazing customer and employee experiences that leapfrog competitors.

We call this Experience Automation.



Experiences Matter

Success begins with a great customer experience

Creating a competitive advantage through Experience Automation begins with identifying opportunities for process and product improvement. Those systems can then be streamlined by unifying data and processes with workflow automation, intelligent applications integration, and artificial intelligence. To create a truly effective AI customer experience, we use customer journey mapping to see just how best to integrate customer experience automation into your current customer experience strategies. This, combined with Origins, our AI-native digital business engine, we’ll streamline your business processes to provide the best experience for your customers and employees.

As a leading experience automation company, Originate uses data-driven innovation strategies to bring your ideas and visions to life. Grounded in time-tested consulting workflows, and combining state-of-the-art Artificial Intelligence (AI) applications with CX journey mapping and product engineering, our Experience Automation services are more than just a way of streamlining manual tasks. Our multi-faceted business growth strategy integrates automation as a means of boosting employee and customer satisfaction, taking your business ideas to the next stage of development, creating actionable innovation strategies, and more!

Whether you are looking for a better way to interact with your customers, or you need help taking your products from concept to commercialization, we have the experience and drive to help you reach your goals. With Originate, small and medium businesses now have a powerful ally in their quest to strengthen and develop customer and employee experiences that leapfrog larger competitors.